Frequently asked questions

Personalised digital designs (party kits, posters, charts and door signs) are emailed within 24 hours of your order. Instant downloads are ready straight away in your account.

Tees, hoodies, mugs, caps, printed posters and printed stickers are made to order by our production partner and ship in 5–10 working days. You get a tracking email when your parcel leaves.

Fill in the personalisation boxes on the product page before adding it to your basket: for example your child’s name, age or initials. Names can be up to 14 characters. We print exactly what you type, so please check the spelling.

Yes. On our Arabic and English name designs you can type the Arabic spelling yourself or leave it to us. We always confirm the Arabic spelling with you before printing.

Kids’ sizes from 3–4 years to 11–12 years, and adult sizes S to XXL on the designs that come in adult sizes. Family team shirts ask for each person’s size in the personalisation boxes.

After payment, go to My account → Downloads. Each file can be downloaded up to 5 times within 30 days, so please save it to your device.

Prices are in US dollars. We show an approximate price in UAE dirhams next to each price as a guide; your bank converts the final amount.

No. Cartonomic is an independent brand of original designs. We are not affiliated with or endorsed by any motorsport series, team, circuit or brand, and we never use their logos or names.

Yes. Our designs are created with AI tools under Cartonomic’s creative direction, then personalised and checked by a person before they reach you.

Email customercare@cartonomic.com with your order number and a photo of the problem. If an item is faulty or we made a mistake, we will fix it, replace it or refund you.